Monticello is dedicated to providing our customers with the greatest level of service. If you have a question or need assistance, please contact us by email, telephone, or postal mail.
Order line: 800.243.1743 (24 hours a day)
Customer service: 800.243.0743 (M-F, 9 a.m. to 5 p.m. Eastern Standard Time)
P.O. Box 318
Charlottesville, VA 22902
Correspondence received outside of our normal business hours will be returned the following business day.
Privacy and Mail Preference Service:
Occasionally, we make portions of our customer mailing list available to other carefully selected organizations. If you would rather not receive such mailings, please send us an email with your name and address and request that we not share your name.