Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, and how to contact us if you have any concerns.
What Information Is Collected:
As part of the order process, the following information is collected from customers:
Credit/Debit Card Information
How That Information Is Used:
The information is used to process your credit card and then ship your order. We will contact you by phone or email is there is a delay in shipping your order or if we need to verify the shipping or billing address.
We occasionally make our mailing list available to carefully selected mail order companies. If you prefer that we not share your name please email firstname.lastname@example.org and we will process your request as quickly as possible. We never share phone numbers or email addresses with other companies.
If your prefer not to recieve catalogs from any direct marketing company please send you name and address to:
Mail Preference Service
c/o Direct Marketing Association P.O. Box 282
Carmel, NY 10512
If your prefer not to receive email from Monticello, please use the "unsubscribe" link at the bottom of the email. Your request will be processed within 24 to 48 hours.
For any question or concerns please contact Customer Service:
Order line: 800.243.1743 (24 hours a day)
Customer service: 800.243.0743 (M-F, 9 a.m. to 5 p.m. Eastern Standard Time)
P.O. Box 318
Charlottesville, VA 22902
Correspondence received outside of our normal business hours will be returned the following business day.